FEATURES/REFINEMENTS
System Admin
- FEATURE – Added a CES process to test All Global Reports to see successes and failures
Subscribers
- FEATURE – Removed the 6-character minimum username length requirement
Entire System
- REFINEMENT – Adjusted how error messages are displayed to account for the Show Technical Details system
setting
Global Reports
- REFINEMENT – Several refinements were made to the advanced user search and combined fields
- FEATURE – Added the ability to have more than one band in a report have an aggregate total
Accounting
- REFINEMENT – Dynamic Billing – Equipment & Service and Levy charges are now rounded in advance
- REFINEMENT – Dynamic Billing – Prorated charges are now included in the Equipment and Services portion of a
bill
KNOWN ISSUES AND WORK AROUNDS
SYSTEM ADMIN > USERS > LIMIT BY SITE – If a user does not have “Limit by site” checkbox on their user selected, but they do have a Site associated to them on the Sites page of their User record. The user can still see all sites data throughout CAIRS but will only have the Site drop-downs show only that site which was associated to them. They assumed that they would have access to see and select every site. Maybe they assumed that associating a site to user was just informational?
This works as intended and I will explain why.
- The Limit by Site checkbox limits which sites the user can see in results AND limits which sites can be selected. This is used in conjunction with the sites assigned to user.
- Not having the limit box checked does not limit what a user can see, but limits what a user can select (if sites are associated to user).
a. This offers improved productivity for users that need to see all the data, but only add records to one or just a few sites. - If users want access to all sites for view AND selection then they must not have the limit by site checkbox selected and have NO sites assigned specifically to the user.
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CONFIGURED ITEMS > CISCO: This known issue occurs in Version 21.204 r 4 and below. The ‘Remove Deleted Cisco Phones’ and ‘Remove Deleted CTI Phones’ button do not work.
Work Around – In order to delete all Standard Sets that are marked as “Removed” in the switch, the user needs to manually delete each one-by-one. Or, we could provide a SQL script to remove these as needed.
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ORDERS/TROUBLES > ORDERS > ALL ACTIVE ORDERS: In Dynamic, when creating a Work Order for EWSD set, the EWSD Set button disappears from the Data Components Ribbon Group if the user clicks the ‘Create Work Order’ before adding EWSD set.
Work Around: To avoid this, an EWSD component must be added before creating the work order.
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WORK FLOW: Adding more than 50 custom fields to a work flow will generate an error in CAIRS. Programming is assigned to work a fix for this restriction
Work Around: Do not use more than 50 custom fields in work flows until the restriction is fixed.
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VIEWING CAIRS AND MONITOR DISPLAYS: If you are attempting to expand columns in CAIRS and are doing so while viewing CAIRS from a monitor that is not your primary desktop/laptop screen then the expand will not work and instead the column will minimalize to where it almost seems hidden
Work Around: This is not a CAIRS issue but rather a Windows issue that can’t be fixed through programming in CAIRS. The Work Around is: if you are working in any form or display with columns that can be adjusted move the view to the monitor associated to your desktop/laptop and you will be able to make all necessary adjustments to columns size and
placement.
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CONFIGURED ITEMS-DATA FILL: When the pane is in edit mode the data fill option is NOT available.
Work Around: To get out of edit mode click on the scroll bar, any labels, the window header or somewhere else that isn’t an editable cell.
GOOD TO KNOW
ACCOUNT CODE BULK CHANGE: If you are using Dynamic Billing in CAIRS then you will no longer have the ability to bulk change Account Codes as Customer Codes are now being used as the billing master code.
GENERAL WORK ORDERS: CLOSING ALL SERVICE REQUESTS: Until all Sub-Service Requests/Sub-Work Orders associated to a General Work Order are in a Completed or Cancelled status the General Work Order will not complete and close automatically.
CONFIGURATION PACKAGES: When adding a Configuration Package, fields should never be duplicated within a package. For example, if you choose to add an Organization field (or any other field) twice, when the general order is opened in
EXPORTING WORK ORDER AND TROUBLE TICKET DETAILS TO .TXT: When exporting Work Order and Trouble Ticket details to .txt, you will be required to name the file and save it to a location on your computer. The .txt file does not auto-name the file like exports to PDF and Excel.
ACCOUNTING: OFFICIAL ACCOUNTS: CUSTOMER CODE: When opening a Customer Code using the “Account Funding View” you must open the record first and then click the “Show All” option in the Funding pane to populate the associated data.
BASIC VIEW: Basic View has been added to most application modules in CAIRS. This view should be used only if you are looking for a quick list of all of the items in a specific menu option. For example: Go to Configured Items>Set Management>Configured Sets>Views: Basic View and do a Show All query. You will get a list of every telephone number in the data base. This view was added to help several customers who just needed the identifying number or name of an
item quickly. To avoid getting into this view choose a different view in that application module and do a Show All. Once you do that CAIRS remembers where you were last and when you open that application the new view (other than Basic) becomes your default view.
Release Test Plan
A formal release test plan is used to guide QA engineers through the entire CAIRS software. The test plan provides a measurable and consistent series of test cases. Each test case contains detailed test steps to reach an end result.
Testing Breakdown: Release 4.0.14.23.317 – 24.103
Completed Formal Tests: 7,500 +
Release 4.0.14.24.104 Fixed Trouble Tickets/Bugs
| Title | Work Item Type | Release Note |
| Alternate billing periods causing overbilling | Bug | Fixed calculated year when running CES Execute Billing. This allows alternate billing periods that span between months to work |
| Global report Search and Concatenate Issues | Bug | Fixed the following issues with advanced user search and combined fields: * Fixed issue with Has Data and Is Empty search on reference fields in a global report that would display an error and prevent the report from loading. * Removed spaces from some combined options: Some options for concatenate had a trailing space that shouldn’t be there, including &, +, \, /, -, and _ characters. * Fixed contains, not contains, and begins with searches for combined fields. * Fixed equal to and not equals search for combined fields that include certain functions. |
| For Loop on Dictionary error when selecting switch name on adding component to WO | Bug | Error on switch name while clearing autofill resolved. Also resolved an error when selecting dropdowns on set device components added to work orders. |
| Exporting billing file from SP gives Error running report. undefined. | Bug | SP billing file needed file name cleaned before export. |
| Levies that have more than one rate seem to be excluded in dynamic billing. | Bug | Levies with Levy End Date working properly now with Dynamic Billing |
| Searching Issue on Global Report | Bug | Fixed search issues related to aggregates in the main search as well as searching of combined report fields. |
| Configured Items > Bulk Import Project: Need to be able to import data into Misc fields | Task | Configured Items > Bulk Import Project: Standard Directory import allows for update to Standard Directory Misc fields now. |
| Add code to re-order band columns for cairs 7 | Task | Child band columns can now be re-ordered in CAIRS 7. |
| Need to be able to resize and swap columns in banded reports | Bug | Users can now resize and swap columns for banded reports in the main grid. |
| Add 5 Misc field to UCE_Call_Type table | Task | Add five misc text fields to Call Types table. |
| Allow multiple Personal Layouts per user | Task | Users can now have multiple personal record layouts in C7. |
| Billing Run is looking at the Creation Date of the Invoice and not the date to which is being set as the Charge Date and Time. | Bug | be set to VendorInvoice Date (False) or VendorImportedCallRecord.Call_Date_and_Time (True). |
| Remove connectivity based on setting | Task | Connectivity is now explicitly assigned to Standard Directory and Standard Set records on the legacy to standard set/directory sync. |
| Linked Report Feature is broken | Bug | Linked Reports are now working again. When building a linked report, you can no longer use Foreign Keys. You have to use the correct field from the correct table for Filtering to work. |
| Please Replace Rings Logo with New File | Task | Updated Cairs Logo to be more clean and clear |
| Dynamic Billing – Calls and Charges with no funded program billing to default account | Task | Fixed: In Dynamic Billing, calls and charges with no funded program imported from a vendor invoice were billing to default account. This prevented the levies from being associated with the charges. |
| Have Emulate user show certificate users as well | Task | The Emulate User feature now includes certificate users. |
| EquipmentServiceItem repair needed | Bug | Equipment or Service ID field is automatically calculated correctly upon db update. |
| A report created for fairchild keep breaking after giving it to them | Bug | Fixed a report search issue where the report data was getting permanently modified due to search parameters with a colon. |
| Removing fields from a new report crashed the ui | Bug | Fixed an issue where removing a field from a report triggerred an error. |
| Cannot edit the copy of a default report | Bug | Fixed an issue preventing the edit of default reports after making a copy of them. |
| Exported layouts are defaulted to the Admin type | Bug | Record layouts are now exported as Personal Layouts. Once imported they will be assigned to the user importing them. |
| DOD agreement modal button | Task | Updated the DOD agreement modal button so that users know they have to agree before continuing on |
| Error when modifying existing Authorization Code | Bug | MaxLength Property is now repected in CairsRecordInput.js |
| Time Input for C7 | Task | Time Input Implementation |
| Modal within a Modal Close Issue | Bug | Fixed bug that prevents users from closing a modal within a modal |
| Cairs.Net client won’t load | Bug | Fixed bug where Cairs.Net wasn’t loading. Database connection couldn’t be established. |
| Refresh Layout Wording | Task | Changed “Refresh” to “Refresh Layout” in the 3 dot menu |
| Cannot create new tickets in UCS | Bug | Added a null check in the dropdown editor. |
| Implement CanEditAllMetadata report permissions | Bug | CanEditAllMetadata is persisted through all the Tables in Cairs7 |
| Parent Site does not show in report | Bug | Fixed an issue that prevented Parent Sites and Orgs from showing correctly in reports |
| Use BaselineMetadtaDB system setting | Task | Added server code to account for a System Setting called BaselineMetadataDb. [Image] |
| Custom captions are too hard to see | Bug | Custom captions in report builder are visible in dark or light mode. Light mode will have a dark text while in dark mode, the text will be lighter |
| Switching between tabs clears out record information | Bug | When users switch between tabs inside the record area, saved changes are no longer cleared. |
| optional to import metadata reports | Task | Reenabled the ability to choose whether or not to import baseline metadata (reports/layouts/dropdowns etc.) |
| Cannot put tickets on hold in work flow system without getting error. | Bug | Can now put tickets on hold in work flow system. |
| Client tries to fetch data when it is still navigating | Bug | Fixed an issue that caused unnecessary calls to the server. |
| Preview/Filters vs Manual Preview | Task | Changed the “Preview/Filters” button to “Manual Preview” on Report Builder |
| Delete dropdown button does not appear to do anything even though it does delete the report | Bug | When you delete a dropdown the UI doesn’t encounter a bug anymore. |
| Pane Edit button does not work | Bug | The Edit Pane button is working again. |
| Change Caption on delete button from Hold to Click | Bug | Caption on Delete button is changed from hold => delete |
| Show current row number of the selected row | Task | Selected Rows are now visible in ReportInfo.js |
| Pending change notification when navigating away form a record | Task | When navigating away from a record, if there are pending changed, you will get a modal prompt telling you to save the changes before you navigate away. |
| Cannot edit sub-record grid | Bug | C7ReadOnlyReason is persisted in every area where Report Configs can be edited. |
| MultiLine Text needs work in CairsRecordInput | Bug | MultiLine text height now responds to text content |
| Add Label for Collapsed Menus | Task | Collapsed Menus now have labels that will appear when hovered. |
| Weird UX problems in Work Flow Menu | Bug | Weird UX problems in Work Flows menu is fixed. |
| Admin layout not disabled properly | Bug | Admin layout in the layout edit mode will show up as disabled when there is no admin layout |
| Maked Assign User Dropdown in WorkCenterControl a single click | Bug | Assign a user dropdown is now a single click in work center control |
| Duplicate tables in report builder | Bug | Duplicate Tables will not appear anymore in ReportFields.js due to the use of a hash table |
| Search persist and refresh data | Task | Search persists and refreshes. |
| SchemaKey was undefined in bad UI/UX | Bug | When you delete a record, in the title, the record type is now correct. |
| Terminal Connection Control isn’t working | Bug | Terminal Connection Control appeared not working because of a styling conflict. This styling conflict is now resolved. |
| Problems with Row Width and Header Width when adjusting Column Sizes in CairsTable.js | Bug | CairsTable width is now always correct |
| RecentSearch has multiple UX problems | Bug | Fixed Recent UX issues in RecentSearch.js |
| Remove Hold Button to delete | Task | Delete button changed back to original |
| Cannot download files in AttachmentControl.js | Bug | Users are now able to download files from the AttachmentControl |
| Delete > Delete Record | Task | Changed “Delete” to “Delete Record” in the CairsMenu in records |
| Export Template > Export Pane | Task | Changed “Export Template” to “Export Pane” when in edit mode for layouts |
| Change the X delete button on the tabs so it doesn’t overlap the words | Task | The “X” doesn’t overlap the tab in edit mode |
| Layout options should not be removed but rather disabled | Task | If the layout is not yet created, the viewing option for that layout will be disabled |
| Viewing Default layout should always be available to users | Task | The default layout option is always available to users |
| Layout selection dropdown error when no layout exists | Bug | Fixed an issue where the layout selection dropdown would try to get a Caption from a non-existent record layout. |
| Add a “Disable Edit Mode” button in edit layout mode | Task | Instead of the “Close” button that closes the record in the edit layout mode, there is a “Disable Edit Mode” button that brings the user back to the detail page |
| Please remove “Share Layout” from record-level cascading menu | Task | Removed Share Layout option from record-level cascading menu. |
| Prompt user to save changes when attempting to go into edit mode | Task | User is prompted to save or discard pending changes when trying to navigate to the edit layout setting |
| id on NewRecordModal create button needs to be changed for Playwright Tests | Bug | The Id on NewRecordModal was updated for Playwright tests |
| Cannot save inside a record for some reason | Bug | Save and undo buttons are back again |
| select weirdness in the note control | Bug | Users can copy a note by clicking on the copy icon that appears when users hover over the note |
| Disallow report creates for dropdown items | Bug | Fixed bug where users were forced to allow create privs on drop down reports. |
| Give user a message about linked reports when they click on a aggregate record or chart instead of just showing the report builder | Bug | When users click on a chart or aggregate report, they will now see a message describing what linked reports are. |
| Make draggable column headers more user friendly | Task | Users can drag the column header by clicking anywhere on the column header. The user can also see where their dragging will drop. |
| Message to alert admin when there is no available admin layout | Task | When admins try to view the admin layout and there is no admin layout, a module will alert the admin there is none and that a layout has to be saved before viewing |
| Allow save default layout option only in development mode | Task | Options related to default layout will only appear in development mode. |
| Rows, Cols, and Cells need predictable ID’s | Bug | Rows, Cols, and Cells inside now have predictable Id’s for playwright testing |
| Switch Tech Profiles unable to view Ports on Switch records even though their profile has all the Port permissions. | Bug | In the Switches menu, when opening a switch record and viewing ports, profiles limited by site will now be able to see port groups that don’t have a site assigned. |
| Closing existing WO error | Bug | Now preventing conflict with certain browser extensions. |
| Accounting – Levies Menu – Changed caption for action “Manage Levy Customer Types” – instead of Entity Types. | Task | Accounting – Levies Menu – Changed caption for action “Manage Levy Customer Types” – instead of Entity Types. |
| When opening a banded report, getting a server error | Bug | Fixed an issue where expanding banded reports in Cairs 7 did not work because the same field was in a report more than once with a custom caption. |
| Persist Search Parameters through opening/closing of records | Task | Filters persist now |
| Calendar error when scrolling to older year during record creation | Bug | Can now go back 50 years in data in CairsDatePicker |
| Switch Tech Profiles unable to view Ports on Switch records even though their profile has all the Port permissions. | Bug | Ports not linked to a site should now be visible to all users from the switch record. |
| Icon Color needs to be grey when is disabled | Bug | Trash Can is Hidden in CairsTable Context Menu when delete option is disabled. |
| Editing Baseline Reports – data vs. schema | Bug | Can now edit data in baseline reports but cannot edit metadata |
| Should only load users with profiles in the emulate user modal | Bug | Emulate User Modal only loads users with profiles now. |
| Cant Create a New Trouble Ticket with current client logic | Bug | You can now create a new TT/WO in Cairs7 even though a NRF doesn’t exist. |
| Add Searching in Emulate User Modal | Task | You can now search users in Emulate User Modal |
| Cache Tabs in Record Detail Area | Bug | Tabs are now cached in redux allowing for better performance |
| Replace “Tab” on record-level cascading menu | Task | Changed the title of the export option on record-level cascading menu |
| Delete option once inside a Record is broken because of server changes | Bug | Delete option once inside a record is now working. |
| The Duration totals are not exporting in billing files for calls. | Bug | Created new function to replace a malfunctioning Microsoft string function to properly calculate duration totals on Billing Reports |
| Column Reordering is not saving | Bug | Fixed an issue with ordering report fields. |
| User privs cache does not get updated | Bug | Fixed an issue where a user will get authorized, but the server keeps using their cached unauthorized privileges. |
| Deployed sites white screen | Bug | Updated a property in the package.json file so css file locations were correctly built during release. |
| Removed double loading bar in Table.js | Bug | The double loading bar was a bug and is fixed |
| Vendor Invoice Currency Not Applying Applicable Budget Rate | Bug | Most current valid exchange rate is returned instead of the first found. |
| Add Delete Source in Cairs 7 reportbuilder | Task | Delete Source is in now C7 Report Builder |
| Add refinements to client for deleting records | Task | UI Refinements for deleting records |
| Wording — Remove from Tab | Task | Changed the wording on the pane edit menu |
| Fields in global report did not rename when dbcreator ran | Bug | -Fixed bug that was causing report metadata not to update with schema changes during db update -When report fails to load, it now does an update of the metadata based on schema name changes and saves the updated report as necessary |
| Create a Control → Create a New Pane | Task | Changed the wording on the control creation window |
| Please change wording on Tab Caption window | Task | Changed wording on tab caption page |
| Unable to Edit Names of Tabs When Editing a Layout | Bug | Can now rename tabs |
| Ordering is not working on record reports | Bug | Ordering is now working properly in record reports. |
| In User Emulation, should only be able to pick users that have profiles associated to them. | Bug | Will only load users with profiles for emulation. |
| In the Main Grid, while the table is loading, the ActionBar will be centered and jump to the top. BAD UI UX | Bug | The Action Bar now stays pinned to the top |
| Needs to be a loading indicator when clicks to delete a record, indicating the server is gathering information for delete. | Bug | When deleting a record in the main grid, you now see a loading indicator |
| Emulating User Label is to large for hd screens | Bug | Emulating User Label is polished. |
| The nav bar is empty when in the favorites menu and you have no favorites | Bug | When you don’t have any favorite menus, instead of seeing nothing in the NavBar, you will see a message |
| 911 Site info should come from associated building not associated configured set | Bug | Fixed bug where some 911 data was using the Site information from the the set record instead of the building record. |
| Please change wording on Save Layout | Task | Changed the word “control” to “pane” in the empty grid warning |
| Unable to emulate a user | Bug | When emulating a user, the DODWarning page is not shown anymore. |
| Wording Change on New Tab in Layouts | Task | Changed wording on New Tab in Layouts |
| Once cairs7 is routed to BadAuth page, refreshing the browser should clear the session/local memory and reroute to default page | Bug | When in the BadAuth screen, if you refresh, you will be redirected to the root URL |
| CAIRS 7 UI Feature Request on Report views lists from QA team | Task | Users are now able to select a row. Also, the grid columns are fixed and no longer stop before the end of the table width. |
| Save Default Layout hidden in production mode | Task | “Save Default Layout” button is only visible in debug mode |
| Chart Builder Filters need some UX Polish | Task | The Chart Filter header used to show even if no filters were added. This is now fixed. |
| Run Time Error with notification system | Bug | when the notification system request more notifications but there isn’t any, a run time error occurs. This issue is fixed. |
| CES client code was accidently commented out. | Bug | code is back in working again |
| Lock Report => Admin Report Only | Task | Lock Report checkbox was changed to Admin Report Only |
| Make sure the close/cancel button is always on the right side | Task | Close/Cancel button is always on the right of the modal footer for consistency |
| Bug in New Report Creation | Bug | You can’t click on the preview/filter button without fields selected. |
| <CairsEmpty /> needs css adjustments | Bug | CairsEmpty now looks more professional. |
| Update all baseline reports to edit and delete | Task | Updated baseline metadata reports |
| Metadata console needs to incorporate baseline metadata | Task | Metadata console now incorporates baseline metadata on build/generating |
| Pipeline broken after Baseline metadata update | Task | Metadata console no longer validating upon update/import. Since this is a build tool, we’ll import all metadata always. |
| ReportSettings opens then closes when opening report builder to create a new report | Bug | When opening the report builder, the report settings do not open and close anymore |
| Attachment Custom Control needs UI/UX work | Bug | FileDropper in Attachment Custom Control is polished. |
| NoteCreator needs UI/UX work | Bug | The CairsPicker in NoteCreator is now polished up |
| CES stuck (CAIRS7ClientTest) | Bug | The CES status works again in CAIRS 7. |
| Global Reporting – Start Search Sort Group outer apply error when search contains field from parent | Task | Global Reporting – Start Search Sort Group outer apply error when search contains field from parent. |
| 2Error messages – 1. clicking Building Type Field when creating new building record (Cairs7clienttest) 2.Circuit Type (when clicking New record button for new circuit) | Bug | Fixed an issue with creating building types in the CAIRS 7 client. |
| Can’t add new Subscriber | Bug | Added code to prevent editing calculated fields in CAIRS 7. |
| 3 Dots Changes | Task | Removed the pane dots and updated how the buttons are arranged in the edit mode |
| Pending Unofficial Account status changes not updating. | Bug | Changed error msg on Account status update failure to notify user how to fix the status on accounts that failed. |
| Proper message needed for when file attachment is too big | Task | When you try to upload to many files the client will now give you a warning instead of crashing the server. |